INSTRUCTIONS FOR SERVICE AND REPAIR Fill out an RMA form and send it to CMT Completely fill out all of the required information in the Service Request Form.  Please submit the form to CMT and we will respond to you with an RMA (Return Merchandise Authorization) number usually within 24 hours. You must have an RMA number before returning anything to CMT. Please note: If you have a unit that is older than 6 years, please consider purchasing a replacement/demo unit. The replacement/demo unit should be able to serve you a few years longer than a repaired old unit. The replacement/demo units provide the capability to check the system battery power level. Please visit our Demo units page to check pricing. When you call, please have the Service Request Form filled out as completely as possible. Please have the serial number and dealer name of your original purchase available, if possible. Online Service Request Form Service Request Form (Fax Version) Send in Packaged Unit for Repair Once an RMA number has been issued, package the equipment securely and return it postage/shipping prepaid to CMT. Include a copy of the Service Request Form in the package. Send only those parts needed to repair.  Address the package to: Corvallis Microtechnology, Inc. ATTN: RMA # (from Step 1) 413 SW Jefferson Ave. Corvallis, OR  97333 Return Merchandise Authorization (RMA) Policy