|
Other Q&A |
On this page we provide answers to miscellaneus questions such as those about the CMT products, how to purchase, and software validation. To see the frequently asked questions about specific products, please click the Technical Support link on the left side of our web page then select the desired product FAQ link. 1. How to get my CMT software validated? After you have installed your CMT PC application software, when you run it for the first time, you will see a User Key displayed on the screen. Please use the software validation form to submit the User Key and the serial number for your CMT software to request a Validation Code for it. Please click the following link to access the validation form. Please correctly and completely fill out your validation form so we may respond to you promptly. Make sure you have included the SERIAL NUMBER located on the installation CD as well as the USER KEY displayed when you attempt to run the software. Note to PC-GPS 3.X Users:
The current version of PC-GPS is version 09. You can upgrade to PC-GPS 09 for $385.00 + S/H. We only provide support for our current version of software. There are substantial features and functional enhancements in PC-GPS 09, such as: Windows 7 compatibility, loading raster images in MRSID and ECW formats, ability to capture a geo-referenced image from Google Earth, buffering, expanded symbol/pattern library, saving the plot preview as an image file or a PDF file, adjusting transparency for area features and more! Note to PC-GPS and Field CE GIS Users:
CMT often receives multiple software validation requests for the same serial number. We understand that a hard disk crash or Windows upgrade on your PC, or a bad crash on your PDA, may require that you enter a new validation code for your PC-GPS or Field CE GIS software. For such situations, CMT will provide free software validation for the same serial number up to three times within three years of original purchase date. To cover our administration costs, we will need to charge a fee for each additional software validation for the same serial number. The assessment of a software validation fee became effective July 1, 2005. Buying a good PDA and maintaining it well will be the best solution for the Field CE GIS users. Please remember to back up your system periodically. Thank you for your understanding. 2. Are the nylon cases for the MC5 data collectors still available? We ran out of the nylon cases for the MC5 data collectors. We still have the nylon cases for some other CMT data collectors. The nylon case for the MC5GPS could be used for the MC5 data collectors as well, but it is a larger nylon case and the MC5 will sit loosely in it. Some customers are using the substitute nylon case and seem to be fine with it. The original MC5 nylon case is listed at $45 each + S&H. We can provide the larger substitute nylon case at the reduced price of $30 each + S&H. 3. Are the ACC-RE3 chargers for the MC5 and PC5 data collectors still available? Yes, we still have a limited quantity of the ACC-RE3 wall adapter/chargers. 4. What's new in PC-GPS version 9? Please click this link to see a list of the enhancements in our PC software packages. 5. My USB hardware key is flashing and the software won't recognize it. 1. Please unplug the key, restart your PC then plug in the key again. 6. Where can I find a PDF copy of the user's manual? Click Windows Start/All Programs and find your PC program. Hold the mouse over this item to see the relevant manuals listed. Click on the desired manual to open the PDF file.
|
||||||
|
|||||||
